# Support

**URL:** https://forum.line-us.com/c/support/10.md?page=2

[Latest](https://forum.line-us.com/latest.md) · [Categories](https://forum.line-us.com/categories.md)

**Page:** 3

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## [Line-us flashing red even though connected and working fine](https://forum.line-us.com/t/line-us-flashing-red-even-though-connected-and-working-fine/233)

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**Author:** [@funwithtriangles](https://forum.line-us.com/u/funwithtriangles)\
**Replies:** 5\
**Last updated:** [January 23, 2019, 6:29pm UTC](https://forum.line-us.com/t/line-us-flashing-red-even-though-connected-and-working-fine/233 "2019-01-23T18:29:32Z")

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For some reason my Line-us is flashing red despite the fact it is connected to Wifi and receiving commands just fine. Any ideas? I’m on the latest firmware.

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## [Device won’t turn on](https://forum.line-us.com/t/device-won-t-turn-on/374)

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**Author:** [@ahmed](https://forum.line-us.com/u/ahmed)\
**Replies:** 6\
**Last updated:** [January 12, 2019, 10:01am UTC](https://forum.line-us.com/t/device-won-t-turn-on/374 "2019-01-12T10:01:57Z")

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I connected the USB to a portable charger, it worked and everything was just fine. However after some time it suddenly stopped working now whenever I plug it into any sort of USB input it just won’t turn on (the button o…

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## [Java connection issue](https://forum.line-us.com/t/java-connection-issue/358)

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**Author:** [@bramborak](https://forum.line-us.com/u/bramborak)\
**Replies:** 4\
**Last updated:** [January 4, 2019, 9:55am UTC](https://forum.line-us.com/t/java-connection-issue/358 "2019-01-04T09:55:20Z")

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hi, i’m constantly getting this error; java.net.UnknownHostException: line-us.local now i can’t do anything with scratch or processing etc. since i can’t connect line-us to anything. i tried to find a solution but no…

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## [Not connecting to line us](https://forum.line-us.com/t/not-connecting-to-line-us/342)

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**Author:** [@smithp01](https://forum.line-us.com/u/smithp01)\
**Replies:** 3\
**Last updated:** [December 26, 2018, 8:19pm UTC](https://forum.line-us.com/t/not-connecting-to-line-us/342 "2018-12-26T20:19:20Z")

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Hi, I’m using an iPad. I have set up my account and followed the instructions to connect line us to my WiFi network. My iPad is connected to the same WiFi network as line-us. The blue light is steady. The icon on the ap…

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## [How do I delete a sketchbook?](https://forum.line-us.com/t/how-do-i-delete-a-sketchbook/325)

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**Author:** [@timdevg](https://forum.line-us.com/u/timdevg)\
**Replies:** 2\
**Last updated:** [December 19, 2018, 9:36am UTC](https://forum.line-us.com/t/how-do-i-delete-a-sketchbook/325 "2018-12-19T09:36:50Z")

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I’d like to delete several sketchbooks I’ve accidentally created!

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## [Lost sketch book](https://forum.line-us.com/t/lost-sketch-book/319)

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**Author:** [@matt](https://forum.line-us.com/u/matt)\
**Replies:** 3\
**Last updated:** [December 16, 2018, 9:05pm UTC](https://forum.line-us.com/t/lost-sketch-book/319 "2018-12-16T21:05:57Z")

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Hi there. Playing with the app I seem to have managed to delete a sketch book (oops). Not my own but one of the user shared books. How can I find it again? Cheers, Matt.

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## [Feeling a bit lost](https://forum.line-us.com/t/feeling-a-bit-lost/301)

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**Author:** [@muggin5](https://forum.line-us.com/u/muggin5)\
**Replies:** 1\
**Last updated:** [December 9, 2018, 10:56pm UTC](https://forum.line-us.com/t/feeling-a-bit-lost/301 "2018-12-09T22:56:12Z")

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I received my line-us robot this week and unboxed last night but aside from using the app, I can’t seem to do anything. I feel a bit lost. I’d like to have a go with Scratch but I follow the instructions and it just goe…

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