# Can't setup with Android App **URL:** \ **Category:** Support\ **Created:** [October 26, 2019, 1:47pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483 "2019-10-26T13:47:38Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![heyarne](https://forum.line-us.com/letter_avatar_proxy/v4/letter/h/bc79bd/32.png) [@heyarne](https://forum.line-us.com/u/heyarne)\ **Post date:** [October 26, 2019, 1:47pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/1 "2019-10-26T13:47:38Z")
Hi! I setup an account, and connected my android phone to the Line-Us-Setup network, the LED is solid red… unfortunately that’s about as far as I can get. I’m stuck on this screen: ![Screenshot_20191026-153541_Line-us](https://forum.line-us.com/uploads/default/original/1X/896aac742d23021f3069774298b6c216c2f40011.png) The other device I have is a Linux laptop and I haven’t found any guides to use the Line-us with Linux, am I missing something? I have tried a factory reset and mutliple power sources; a USB power connector and various USB ports on the Laptop, which did not make any difference. Any help is very appreciated, thanks! ---
**Author:** ![heyarne](https://forum.line-us.com/letter_avatar_proxy/v4/letter/h/bc79bd/32.png) [@heyarne](https://forum.line-us.com/u/heyarne)\ **Post date:** [October 26, 2019, 2:14pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/2 "2019-10-26T14:14:52Z")
I managed to get to the Wifi dialog with a borrowed Macbook. After entering the (correct :)) Wifi password the Line-us flashes blue, meaning it can’t connect to the Wifi? Signal strength is where good where the Line-us is located. It doesn’t show up on the router’s page… I’m running an Archer C7 with OpenWRT. I think these are the relevant lines in the router’s log: ```auto Sat Oct 26 14:17:25 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: authenticated Sat Oct 26 14:17:25 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: associated (aid 4) Sat Oct 26 14:17:25 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a Sat Oct 26 14:17:26 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a Sat Oct 26 14:17:27 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a Sat Oct 26 14:17:28 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a Sat Oct 26 14:17:34 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: deauthenticated due to local deauth request ``` ---
**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\ **Post date:** [October 26, 2019, 3:17pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/3 "2019-10-26T15:17:51Z")
Hi, Sorry you’re having problems. From the router log it looks like it thinks the password is incorrect. Is it a long password or does it contain any unusual characters? ---
**Author:** ![heyarne](https://forum.line-us.com/letter_avatar_proxy/v4/letter/h/bc79bd/32.png) [@heyarne](https://forum.line-us.com/u/heyarne)\ **Post date:** [October 26, 2019, 3:19pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/4 "2019-10-26T15:19:33Z")
Thanks for the quick reply! It’s long (\> 40 characters) but is ASCII-only. ---
**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\ **Post date:** [October 26, 2019, 3:21pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/5 "2019-10-26T15:21:13Z")
Is it 64 characters by any chance? Some versions of the firmware have an issue where they only work up to 63 characters. Also, how long is the SSID? ---
**Author:** ![heyarne](https://forum.line-us.com/letter_avatar_proxy/v4/letter/h/bc79bd/32.png) [@heyarne](https://forum.line-us.com/u/heyarne)\ **Post date:** [October 26, 2019, 3:23pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/6 "2019-10-26T15:23:06Z")
No, it’s less than 63 characters. And the SSID is short and nothing special, it’s just “Wifey”. ---
**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\ **Post date:** [October 26, 2019, 3:26pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/7 "2019-10-26T15:26:41Z")
OK, not that then. Is the password all ‘printable ascii’ - [https://en.wikipedia.org/wiki/ASCII#Printable\_characters](https://en.wikipedia.org/wiki/ASCII#Printable_characters) ---
**Author:** ![heyarne](https://forum.line-us.com/letter_avatar_proxy/v4/letter/h/bc79bd/32.png) [@heyarne](https://forum.line-us.com/u/heyarne)\ **Post date:** [October 26, 2019, 3:39pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/8 "2019-10-26T15:39:34Z")
It was indeed something with the passwort. I’m fairly certain that I entered the correct one (auto-filled from my password manager and typed manually about 5 times), but I just changed it and it works now! Happy to continue exploring what’s possible. If you’re interested I can send you the old password privately – and to answer your question: it’s all printable ASCII. ---
**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\ **Post date:** [October 26, 2019, 3:41pm UTC](https://forum.line-us.com/t/cant-setup-with-android-app/483/9 "2019-10-26T15:41:27Z")
That’s great - yes, would be good if you could DM me the password and I’ll test it here. On the Linux question by the way, our App isn’t available for Linux unfortunately but if you’re a programmer you can use the programming APIs.