# Line-us not connecting - Solid Blue

**URL:** <https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686>\
**Category:** Support\
**Created:** [June 25, 2021, 3:46am UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686 "2021-06-25T03:46:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![AMWStudio](https://forum.line-us.com/user_avatar/forum.line-us.com/amwstudio/32/223_2.png) [@AMWStudio](https://forum.line-us.com/u/AMWStudio)\
**Post date:** [June 25, 2021, 3:46am UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/1 "2021-06-25T03:46:54Z")

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I have follows the instruction that got my line-us connected to wifi, have logged in and the robot shows solid blue, but not connecting.  
I did check the wifi my PC connecting to which is the same as that of the line-us. I clicked on NOT connecting button on the web, and it simply says not connecting and some FAQs.

I have done so with 2pcs already. Can you help me with it please?

Thanks

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**Author:** ![svcro1](https://forum.line-us.com/letter_avatar_proxy/v4/letter/s/f9ae1b/32.png) [@svcro1](https://forum.line-us.com/u/svcro1)\
**Post date:** [June 27, 2021, 3:14am UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/2 "2021-06-27T03:14:55Z")

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hi, we’re having **exactly** the same problem, the line-us connected to the wi-fi fine, blue light is solid, but when the computer switches back to the main wi-fi the app only says ‘not connected’…  
have to say, this is pretty disappointing for the 12yr old who was super excited to start robot drawing…

- app running on a windows 10 laptop

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**Author:** ![olst](https://forum.line-us.com/letter_avatar_proxy/v4/letter/o/47e85d/32.png) [@olst](https://forum.line-us.com/u/olst)\
**Post date:** [July 1, 2021, 3:37pm UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/3 "2021-07-01T15:37:05Z")

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Same. I can connect with my mobile phone but want to use the Line-Us with my laptop (Win10). I tried running the app as admin, reconnected several times and even made it forget my network to repeat the whole process multiple times. Kind of disappointing for a 100€ gadget.

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**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\
**Post date:** [July 1, 2021, 8:27pm UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/4 "2021-07-01T20:27:08Z")

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Hi, Sorry you’re having problems. There are a couple of possible causes:

1. You may need to install ‘Bonjour print services’ - see this post for details. [Line-us won't connect](https://forum.line-us.com/t/line-us-wont-connect/432/6) We use Bonjour (or more properly MDNS) to locate Line-us and it’s not installed by default on Windows.

2. Windows firewall my be causing problems - try turning it off when you connect to configure your Line-us. You should be able to turn it back on once you’ve done that. More details here: [Can't connect in 'Red Mode' on Windows](https://forum.line-us.com/t/cant-connect-in-red-mode-on-windows/25)

thanks,

…rob

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**Author:** ![amorpheuses](https://forum.line-us.com/letter_avatar_proxy/v4/letter/a/f9ae1b/32.png) [@amorpheuses](https://forum.line-us.com/u/amorpheuses)\
**Post date:** [April 1, 2023, 5:32pm UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/5 "2023-04-01T17:32:41Z")

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This is a problem I’m also having. I’ve installed Bonjour with no net change. Is there a way of communicating directly with the line-us robot and draw things without having to use the internet?

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**Author:** ![amorpheuses](https://forum.line-us.com/letter_avatar_proxy/v4/letter/a/f9ae1b/32.png) [@amorpheuses](https://forum.line-us.com/u/amorpheuses)\
**Post date:** [April 1, 2023, 7:51pm UTC](https://forum.line-us.com/t/line-us-not-connecting-solid-blue/686/6 "2023-04-01T19:51:01Z")

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Okay got it working using the LineUS\_SVG processing script from ixd-hof on github. Just need to find a lighter pen!
