# Line-Us not connecting to my wifi

**URL:** <https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355>\
**Category:** Support\
**Created:** [December 31, 2018, 8:10pm UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355 "2018-12-31T20:10:09Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![thaden](https://forum.line-us.com/user_avatar/forum.line-us.com/thaden/32/110_2.png) [@thaden](https://forum.line-us.com/u/thaden)\
**Post date:** [December 31, 2018, 8:10pm UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/1 "2018-12-31T20:10:09Z")

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Hi,  
I’ve gone through the setup (both on my iPhone and my mac) and connected to the Line-Us network successfully. I’ve succesively , scanned and found my wifi router but the line-us blue light continues to flash which I guess means it is not connecting to my local wifi router. What should I do? I’ve tried this a number of times now and on both my iPhone and Mac.

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**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\
**Post date:** [January 1, 2019, 12:06pm UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/2 "2019-01-01T12:06:13Z")

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Hi @thaden Sorry to hear you’re having problems. The light flashing blue is showing that it’s not connected to your WiFi as you guessed. When it connects it goes solid blue. A couple of things to try:

1. Could you try moving the Line-us closer to your WiFi router to see if it will connect

2. Could you try re-adding the WiFi network: Long press the button on Line-us to get to Red Mode, connect to Line-us-Setup WiFi on your MAC and then run the app. Click on the Setup WiFi icon and select your WiFi and click Forget:

Let me know how that goes.

…rob

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**Author:** ![Dusko](https://forum.line-us.com/letter_avatar_proxy/v4/letter/d/e36b37/32.png) [@Dusko](https://forum.line-us.com/u/Dusko)\
**Post date:** [January 15, 2019, 9:07pm UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/3 "2019-01-15T21:07:32Z")

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Hello. I would like to know the MAC address of my Line-Us device. I need this to allow it to connect to my WiFi network at home.

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**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\
**Post date:** [January 16, 2019, 10:00am UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/4 "2019-01-16T10:00:37Z")

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Hi @Dusko It depends on whether your Line-us is run-in the latest firmware. Hopefully it is, in which case you can do the following:

1. Long press the button to get to Red Mode
2. Connect your device to the WiFi Line-us-Setup
3. In a web browser go to [http://192.168.4.1](http://192.168.4.1)

You should then get a page a bit like this:

> ## Welcome to Line-us
> 
> **Version:** 2.0.6Beta2 compiled: Jan 1 2019 21:51:02  
> **Serial number:** 1577797  
> **Name:** line-us-rob  
> **IP Address:** 192.168.1.85  
> **MAC Address:** 2C:3A:E8:18:13:45  
> **Time (GMT):** Wed Jan 16 09:55:01 2019  
> **Uptime :** 38 seconds  
> **Free Heap:** 23440  
> **Calibration:** -9.93,-12.98,-9.00  
> **WiFiMode:** 1  
> **Gestures:**  
> **DrawingCounter:** 0  
> **FS:** FSUsed:1082563 FSTotal:1562625 FSFree:480062 FSPercent:69  
> **Files:** /0000000.txt-9218;

If you don’t have the latest firmware the easiest solution would be to connect Line-us to another WiFi that doesn’t require a MAC and update the firmware. If that’s not possible let me know - there’s a way to do it from a MAC or PC that I can explain.

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**Author:** ![Dusko](https://forum.line-us.com/letter_avatar_proxy/v4/letter/d/e36b37/32.png) [@Dusko](https://forum.line-us.com/u/Dusko)\
**Post date:** [January 16, 2019, 8:13pm UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/5 "2019-01-16T20:13:41Z")

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I got it. Thank you so much.

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**Author:** ![junei2i](https://forum.line-us.com/letter_avatar_proxy/v4/letter/j/a5b964/32.png) [@junei2i](https://forum.line-us.com/u/junei2i)\
**Post date:** [September 16, 2022, 9:42am UTC](https://forum.line-us.com/t/line-us-not-connecting-to-my-wifi/355/6 "2022-09-16T09:42:43Z")

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update the latest version or reboot your smartphone and then try or second option is to use line alternative which is anwhatsapp+10