# Problem connecting new Line-Us Robot

**URL:** <https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135>\
**Category:** Programming and API\
**Created:** [August 8, 2018, 6:48pm UTC](https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135 "2018-08-08T18:48:21Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jonny5alive](https://forum.line-us.com/letter_avatar_proxy/v4/letter/j/f17d59/32.png) [@jonny5alive](https://forum.line-us.com/u/jonny5alive)\
**Post date:** [August 8, 2018, 6:48pm UTC](https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135/1 "2018-08-08T18:48:21Z")

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Hello

I am having problems setting up my new Line-Us.

I have an Android phone, and a Virgin Media home WiFi connection.

I held down the button on the Line-Us until it flashed red, and connected my Android phone to the Line-Us network. I then opened the Line-Us Android app, and chose my home WiFi network on the app.

After I did this, the red light is still flashing.

I have tried restarting my phone, my router, and using a different USB power connector.

I can use the Line-Us directly when connected to the temporary network, but no luck with having it connect to my home WiFi.

Any ideas?

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**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\
**Post date:** [August 8, 2018, 7:35pm UTC](https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135/2 "2018-08-08T19:35:04Z")

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Hi,  
Sorry you’re having problems. Just one thing to check first - you do need to enter your WiFi password into the box marked ‘WiFi Password’ even though it looks like there’s something in the box - the dots will disappear when you click on it. Let me know if this fixes it.  
…rob

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**Author:** ![jonny5alive](https://forum.line-us.com/letter_avatar_proxy/v4/letter/j/f17d59/32.png) [@jonny5alive](https://forum.line-us.com/u/jonny5alive)\
**Post date:** [August 8, 2018, 7:53pm UTC](https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135/3 "2018-08-08T19:53:12Z")

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That fixed it. It had remembered the connection with no password, so I had to ‘Forget’ it then reconnect.

Thank you.

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**Author:** ![rob](https://forum.line-us.com/user_avatar/forum.line-us.com/rob/32/8_2.png) [@rob](https://forum.line-us.com/u/rob)\
**Post date:** [August 8, 2018, 8:05pm UTC](https://forum.line-us.com/t/problem-connecting-new-line-us-robot/135/4 "2018-08-08T20:05:30Z")

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That’s great - let us know if there’s anything else we can help with, and we hop you have fun with your Line-us.