Can't setup with Android App

Hi! I setup an account, and connected my android phone to the Line-Us-Setup network, the LED is solid red… unfortunately that’s about as far as I can get. I’m stuck on this screen:

The other device I have is a Linux laptop and I haven’t found any guides to use the Line-us with Linux, am I missing something?

I have tried a factory reset and mutliple power sources; a USB power connector and various USB ports on the Laptop, which did not make any difference.

Any help is very appreciated, thanks!

I managed to get to the Wifi dialog with a borrowed Macbook. After entering the (correct :)) Wifi password the Line-us flashes blue, meaning it can’t connect to the Wifi? Signal strength is where good where the Line-us is located. It doesn’t show up on the router’s page… I’m running an Archer C7 with OpenWRT.

I think these are the relevant lines in the router’s log:

Sat Oct 26 14:17:25 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: authenticated
Sat Oct 26 14:17:25 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: associated (aid 4)
Sat Oct 26 14:17:25 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a
Sat Oct 26 14:17:26 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a
Sat Oct 26 14:17:27 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a
Sat Oct 26 14:17:28 2019 daemon.notice hostapd: wlan1: AP-STA-POSSIBLE-PSK-MISMATCH 80:7d:3a:17:b9:5a
Sat Oct 26 14:17:34 2019 daemon.info hostapd: wlan1: STA 80:7d:3a:17:b9:5a IEEE 802.11: deauthenticated due to local deauth request

Hi, Sorry you’re having problems. From the router log it looks like it thinks the password is incorrect. Is it a long password or does it contain any unusual characters?

Thanks for the quick reply! It’s long (> 40 characters) but is ASCII-only.

Is it 64 characters by any chance? Some versions of the firmware have an issue where they only work up to 63 characters. Also, how long is the SSID?

No, it’s less than 63 characters. And the SSID is short and nothing special, it’s just “Wifey”.

OK, not that then. Is the password all ‘printable ascii’ - https://en.wikipedia.org/wiki/ASCII#Printable_characters

It was indeed something with the passwort. I’m fairly certain that I entered the correct one (auto-filled from my password manager and typed manually about 5 times), but I just changed it and it works now! Happy to continue exploring what’s possible. If you’re interested I can send you the old password privately – and to answer your question: it’s all printable ASCII.

That’s great - yes, would be good if you could DM me the password and I’ll test it here. On the Linux question by the way, our App isn’t available for Linux unfortunately but if you’re a programmer you can use the programming APIs.