Device won’t turn on

Support
1

I connected the USB to a portable charger, it worked and everything was just fine. However after some time it suddenly stopped working now whenever I plug it into any sort of USB input it just won’t turn on (the button on top won’t light up or anything).

2

Also now when I connect it to my Mac my Mac gives me a notification saying “Unplug the device using too much power to re-enable USB devices.”

3

Hi @ahmed. Could you try a different USB cable and if that doesn’t help let me know.

4

Tired everything. The area under the button is getting hot though.

5

Looks like it might be faulty unfortunately. Could you drop us an email at help@line-us.com we’ll get a return/replacement arranged for you.

thanks,

…rob

6

I emailed you guys. Thank you.

7

By the way just to let you know this was a gift from my friend (he was in London and he brought it here to my country). I can provide more information confidentially.