Device won’t turn on


#1

I connected the USB to a portable charger, it worked and everything was just fine. However after some time it suddenly stopped working now whenever I plug it into any sort of USB input it just won’t turn on (the button on top won’t light up or anything).


#2

Also now when I connect it to my Mac my Mac gives me a notification saying “Unplug the device using too much power to re-enable USB devices.”


#3

Hi @ahmed. Could you try a different USB cable and if that doesn’t help let me know.


#4

Tired everything. The area under the button is getting hot though.


#5

Looks like it might be faulty unfortunately. Could you drop us an email at help@line-us.com we’ll get a return/replacement arranged for you.

thanks,

…rob


#6

I emailed you guys. Thank you.


#7

By the way just to let you know this was a gift from my friend (he was in London and he brought it here to my country). I can provide more information confidentially.