Problem connecting new Line-Us Robot

Hello

I am having problems setting up my new Line-Us.

I have an Android phone, and a Virgin Media home WiFi connection.

I held down the button on the Line-Us until it flashed red, and connected my Android phone to the Line-Us network. I then opened the Line-Us Android app, and chose my home WiFi network on the app.

After I did this, the red light is still flashing.

I have tried restarting my phone, my router, and using a different USB power connector.

I can use the Line-Us directly when connected to the temporary network, but no luck with having it connect to my home WiFi.

Any ideas?

Hi,
Sorry you’re having problems. Just one thing to check first - you do need to enter your WiFi password into the box marked ‘WiFi Password’ even though it looks like there’s something in the box - the dots will disappear when you click on it. Let me know if this fixes it.
…rob

That fixed it. It had remembered the connection with no password, so I had to ‘Forget’ it then reconnect.

Thank you.

That’s great - let us know if there’s anything else we can help with, and we hop you have fun with your Line-us.

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